Following the death of her mother in a terrible fire, Jemima flees to the remote Isle of Skye, to take up a job at a school for girls. There she finds herself tormented by the mystery of what really happened that night. Then Jemima receives a box of Frozen Charlotte dolls from a mystery sender and she begins to remember - a seance with the dolls, a violent argument with her step-father and the inferno that destroyed their home. And when it seems that the dolls are triggering a series of accidents at the school, Jemima realizes she must stop the demonic spirits possessing the dolls - whatever it takes.